European User Office Meeting 2024

Europe/Bucharest
ELI NP

ELI NP

Strada Reactorului 30, Măgurele 077125, Romania
Description
  

European User Office Meeting 2024

The 2024 European User Office Meeting is the 5th meeting of a series of successful events bringing together representatives from ELI and all large-scale research infrastructures operated as user facilities. The aim of the Meeting is to foster an open exchange on challenges and best practices for tackling them, share information, and acquire useful knowledge. The event is an activity in the framework of the IMPULSE project and has a particular focus on new user offices.

The registration is closed. The agenda is available here.

ELI-NP has obtained a special negotiated rate at the  Continental Forum Bucuresti Hotel 4****

A shuttle to ELI-NP will leave from this hotel at 08:15 on April 23rd and April 24th. Likewise, there will be a shuttle from ELI-NP back to the Continental Forum Bucuresti Hotel at the end of the 1st meeting day.

Photos from the event are available at the following link:

EUOM 2024 Photos (password: u5er5)

Social media posts about the event have been published - please help us reshare.

Twitter/X

LinkedIn


IMPULSE (Integrated Management and reliable oPerations for User-based Laser Scientific  Excellence) is a 42-month project supporting the transition of ELI to sustainable operations. As ELI enters a crucial phase with the establishment of ELI ERIC and the gradual opening of the ELI Facilities to users, IMPULSE addresses the key scientific, technical, organisational and management requirements of this transition, building user communities and expanding the ELI member consortium. This project is inclusive and open, and it relies on the collective effort of a wide consortium involving 15 key institutions of the European science community. IMPULSE focuses primarily on ELI, but its results must have impact beyond the ELI Facilities.

IMPULSE TwitterLinkedIn


 

    • 08:15 09:00
      Shuttle to ELI-NP 45m
    • 09:00 09:15
      Registration 15m
    • 09:15 09:30
      Welcome by the Director of ELI-NP 15m
    • 09:30 09:45
      Overview of the IMPULSE project 15m
      Speaker: Alexandra Schmidli (ELI ERIC)
    • 09:45 11:15
      User Access Software
      • 09:45
        New UOS Collaboration Software 30m
        Speaker: Carina Lobley (ESS)
      • 10:15
        Demo of the UOS Collaboration Software (ONLINE) 30m
        Speaker: Frederik Bolmsten (ESS)
      • 10:45
        CERIC-ERIC Development 30m
        Speaker: Ornela de Giacomo (CERIC-ERIC)
    • 11:15 11:45
      Coffee Break 30m
    • 11:45 12:45
      Data Management
    • 12:45 13:45
      Lunch 1h
    • 13:45 14:45
      Guided Tour 1h
    • 14:45 15:45
      Communication
      • 14:45
        Optimizing Information Uptake by the User (OPEN EXCHANGE) 15m
      • 15:00
        Communication Tools and Channels (OPEN EXCHANGE) 15m
      • 15:15
        Best Practice From Communication in ISO Certified Access Procedures 15m
        Speaker: Beatrix-Kamelia Menzel
      • 15:30
        Interaction With Users Related to the Data Management Plan (OPEN EXCHANGE) 15m
    • 15:45 16:15
      Coffee Break 30m
    • 16:15 17:30
      User Satisfaction
      • 16:15
        User Committees – Scope, Modus Operandi, Mutual Benefit, How to Set Up a User Committee? (OPEN EXCHANGE) 20m
      • 16:35
        Procedures and Tools to Collect Feedback on User Satisfaction (OPEN EXCHANGE) 20m
      • 16:55
        How to Process User Feedback? (OPEN EXCHANGE) 20m
    • 17:30 19:00
      Shuttle to Bucharest 1h 30m
    • 19:00 22:00
      Dinner 3h
  • Wednesday, 24 April
    • 08:15 09:00
      Shuttle to ELI-NP 45m
    • 09:00 10:00
      New Facilities - New User Offices: Challenges and Experiences
    • 10:00 10:30
      AI Applied to User Offices
      • 10:00
        A Chatbot Answering User Questions (OPEN EXCHANGE) 30m
    • 10:30 10:45
      Coffee Break 15m
    • 10:45 12:00
      Exchange of Best Practice
    • 12:00 13:00
      Lunch 1h
    • 13:00 14:00
      Departure to the Airport 1h